We loved the beach, the location, the pool, the variety of food offered. The Buffett on the adult size was fantastic. We loved most of the restaurants we tried too. The resort works very hard to clean the beach of sargassum each day and night. We had beautiful beaches!
Michelle
يوليو ٢٠٢٤
The food was great and the chance to eat at the Palace was great because they had more of a variety. The speciality restaurants were great too. The little train was wonderful. The staff is always exceptional.
Frankie
يناير ٢٠٢٥
The property was great, pool was also good. The beach was not all that good due to seaweeds.
Julio
ديسمبر ٢٠٢٤
Overall, I really enjoyed my stay here, and I feel I got a great value for money paid. I was particularly impressed by the cleanliness of the rooms, the ease of navigating the facility (only about a ten minute walk to Palace side), beach setup and availability of chairs, and general maintenance. The check-in staff whose names I unfortunately don’t remember were friendly and helpful, as were the bellhops who help you get taxis. I ate at the buffet for all meals as I was just one person and I didn’t want to deal with the hassle of reservations for other dining options, but I see how it could be frustrating to some. There seemed to be a good availability of activities including salsa and karaoke. The property is not far from the airport so navigation was easy. I would stay here again. Many people prefer a beach with no waves, which is what this property offers. It is beautiful but if you like waves, like I do, this may not be the option for you as apparently there is a sea reef that prevents large waves from forming. Staff at the Caribe buffet were great. Some people have noted that housekeeping comes early in the morning which is true but there is a “do not disturb” sign in the closet - I missed it for a number of days.
Catharine
سبتمبر ٢٠٢٤
Overall the hotel was fantastic. We were in the adults side but managed to see almost all around the hotel. There was a shuttle that took us to the other aide of the hotel. Staff was very nice with us! The beach I can say its amazing! The food was good, not great not terrible as other were saying about this hotel. I can say that the coffee bar in the Beach side of the hotel was amazing and also the restaurant by the golf course was amazing!! The games at the pool and beach were nice and we could end up winning prizes.
Radu
يناير ٢٠٢٤
I liked the location, being right on the sand, facing the sea. I liked having lots of day and night activities. I liked the option of having dinner each night in one type of restaurant in each country.
Sidney
أبريل ٢٠٢٤
The room was spacious and very comfortable. The staff, they were wonderful! Marleney and Freyner aka ' Chris Brown de Temu" kept the party going during the day at the pool and at night. It was an amazing time dancing (bachata night was my favorite) and mingling with the other guests. The food was delicious as well.
Erika
أغسطس ٢٠٢٤
the place was great and the beach so beautiful, calm and clean! the hotel has a delicious buffet and drinks! definitely recommendable!
Vélez
يونيو ٢٠٢٣
The service from the staff is excellent, everyone cares about offering a wonderful experience. There were no mosquitoes which is excellent because I am allergic. The room was very comfortable, quiet and with everything I needed. The restaurants are very good, the food is quality. For dinner the best were the Coral, for the service and food, and the Kyoto for the experience. I loved the night shows. Just add that we prefer the palace than the adults only, I feel like there are more activities.
Andrea
نوفمبر ٢٠٢٣
Our room was in block 2 of the adults only side on the third floor with a beautiful view of the beach. It was perfect.
Nora
يناير ٢٠٢٥